Business Process Improvement (BPI) is a systematic approach to optimize an organization to achieve its underlying processes to more efficient performance and results. BPI seeks to reduce variation and / or waste in the process, so that the desired results are achieved with better use of resources.
The BPI project phases generally include:
* Testing and documentation of the “current state” of business processes. Involved in the documentation of existing procedures, interviews with employees and document (map) the existing processes and staff at every stage of the process. continue reading…

